Aquila News: Emphasys PHA | Q1 | 2018

Emphasys PHA launches redesigned education portal for customers

In response to feedback from customers, the PHA Division has redesigned and launched a new version of MyEmphasys, its education website for customers. MyEmphasys is a client’s source for product documentation, how-to’s, manuals, training videos, and software downloads.

Besides a new look, the site now features multiple functions to enhance the user experience and make finding the right documentation faster and easier. For instance, users can search for keywords in the search area and filter through a dropdown list of relevant articles or narrow down topics using categories and subcategories. Beyond the improved search capabilities, the content on MyEmphasys was refreshed. Old and irrelevant articles were removed and new documentation brought in to the site.

Customers have been reacting favorably to the changes overall, and are pleased with how much easier it is to find information. A customer from the Indianapolis Housing Agency said, “The search engine is much better. I found a webinar and key documents on the 1099 process that I probably could not have found on the old one.”

Emphasys PHA Announces Date and Location for 2018 User Conference

The PHA Division recently announced to customers the date and location of their annual educational user conference. Emphasys Users Connect 2018 is scheduled for November 4-8, 2018 and will be held at the Hilton Orlando Buena Vista Palace.

At Users Connect, the PHA Division invites software customers to join Emphasys staff and other affordable housing professionals for presentations, training, demonstrations, networking, and fun.

Hilton Orlando Buena Vista Palace

The Hilton Orlando Buena Vista Palace is an Official Walt Disney World® Hotel and offers attendees bonuses like Disney’s Extra Magic Hours during their stay. Each day one of the Walt Disney World® Theme Parks is open longer so attendees can enjoy the parks after the day’s sessions.

For those wishing to stay closer to the hotel, Disney Springs™ is an easy walk from the hotel and features entertainment, dining and themed shops.

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